Meet The Team - Sales Support

09 June 2021
In this weeks Meet the Team we talk to Hannahmae - one of the members of our sales support team. We find out about her passion for baking and jewellery making, what she enjoys most about working at Intamarque and what a typical day in the office involves.

What is your job role at Intamarque?
I’m a part of the sales support team. This involves processing orders and updating customers on their order status. I also work closely with different departments in the company to make sure we offer the best support to our sales account managers and to our customers worldwide.

Tell us about a typical day in your job – has this been impacted by the pandemic?

There is no typical day at Intamarque as everyday is always different - in a good way. I enjoy the busy environment and how the teams work together.

The pandemic has affected us in so many ways. In terms of business it's been busier and there has been a higher demand for orders to be turned around quickly to meet customers deadlines. I am happy we are fulfilling their needs in every aspect.

As well as focusing on sales support, I also look after the office stationery and sorting out the staff requests for new pens, pads and hole punchers!

What do you love most about your job?
Making my customers happy and ensuring that they know they are my priority. It's nice when customers can see the effort we put into each and every order and it's so nice to be appreciated  for how we help them by meeting their requirements and requests on time.

Why should a prospective customer choose Intamarque?
At Intamarque, we are so proud of the customer service we offer. Our customers will always come first to us. We provide very competitive pricing across a wide range of well known brands.

When you were a child what did you want to be when you grew up?
Firstly I wanted to be a field news reporter as I like to interact with different people. This all changed when I found my love of teaching and taught English in Milan for 7 years. I then decided to go back and continue my passion to deal with many different people each day which I found here at Intamarque.

What do you enjoy doing when you’re not at work?
In my spare time I love to make jewellery for my small business, playing with my cats – and baking! The lovely team of people in the office are often lucky enough to sample my baking as I love to bring in cakes and sweet treats. I would happily feed a whole village actually!